Making Your

DECISION
For Prospective Residents
For Family of Prospective Residents
Frequently Asked Questions
Financials Explained

WE ARE HERE TO HELP

Making the decision to choose residential care – either for yourself or for your loved ones is complex but it doesn’t have to be difficult.

The change to life in an aged care facility can, and should, mean the solution of many problems. At CaSPA Care residents are our focus. We believe people play a central role in deciding the type of support they need and how it should be delivered.

A decision to move to CaSPA Care can lead to the reassurance that physical, emotional and mental needs will be catered for 24/7. Problems with mobility, isolation, medication, or nutrition can all be handled by professionals who are skilled in understanding people and anticipating needs.

What our residents and families say

Beautiful environment and design, it’s hard to believe you’re in a nursing home. The flexibility of visiting hours is a big help and pet friendly environment means we can bring our dog to visit. 24/7 care means we can rest at ease knowing mum receives medical attention when needed. Staff genuinely care and have a rapport with the residents. They listen and cater to the resident’s needs.- Teresa Belesinni - Daughter of resident
I love it at Emerald Hill. The staff are wonderful; they do anything for you. It’s very pleasant place to live and there is always plenty to eat and drink a large platter of fruit on the counter. We have great cooks, if you don’t like the menu on the day they will cook something special that you would like. They do try to please, there cakes are out of this world. There are wide corridors, lovely gardens. They have tried to make it homely, the staff are great, very pleasant nothing is too much trouble. If you are into computers this is the place for you, sometimes if you run into trouble there is a computer expert here to help you out. Unfortunately, I seem to use him quite often.- Sam Wilson - Emerald Hill resident
I really like living here at CaSPA Care Emerald Hill. The building is 5 star and we have some wonderful staff. There are great activities to join in. We are provided with wonderful food, together with the security of the place, who could ask for more. - Peggy Shulze - Emerald Hill resident
Emerald Hill has the feeling of open space in communal areas. There are a variety of activities available and the friendliness of staff and the care they provide is exceptional.- Rob Robotham - Emerald Hill resident